Effective Date: May 16, 2026
1. Services
CustomAI Studio provides AI consulting, workflow automation, software development, AI agent implementation, integrations, and related technology services for businesses.
All services are provided on a project, subscription, consulting, or custom engagement basis unless otherwise agreed in writing.
2. Eligibility
You must be at least 18 years old and legally capable of entering into binding agreements to use our services.
By using our website or services, you represent that you meet these requirements.
3. Use of Website
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to systems or infrastructure
- Interfere with website functionality or security
- Reverse engineer, copy, or exploit proprietary systems without permission
- Upload malicious code, spam, or harmful content
We reserve the right to suspend or block access for violations of these Terms.
4. Client Responsibilities
Clients are responsible for:
- Providing accurate information
- Securing necessary permissions for connected platforms and data
- Maintaining access credentials securely
- Reviewing outputs generated by AI systems before relying on them operationally or legally
- Ensuring compliance with laws applicable to their business
AI systems may generate inaccurate, incomplete, or unexpected outputs. Human oversight remains the client’s responsibility.
5. Intellectual Property
Unless otherwise agreed in writing:
- CustomAI Studio retains ownership of its proprietary frameworks, systems, workflows, prompts, methodologies, templates, and internal tooling.
- Clients retain ownership of their own business data and materials.
- Deliverables specifically created for a client may be licensed or assigned according to the applicable service agreement.
You may not copy, reproduce, distribute, or resell our proprietary systems without written permission.
6. AI-Generated Outputs
AI-generated content, recommendations, automations, or decisions may contain inaccuracies or unintended behavior.
CustomAI Studio does not guarantee:
- Accuracy of AI outputs
- Continuous uptime
- Error-free automation
- Business outcomes or financial results
Clients are responsible for validating outputs before use.
7. Third-Party Platforms & Integrations
Our services may integrate with third-party platforms including CRMs, APIs, cloud infrastructure, AI providers, communication tools, and automation software.
We are not responsible for:
- Third-party outages
- API changes
- Platform limitations
- Data loss caused by external providers
- Security failures outside our direct control
Use of third-party services remains subject to their own terms and policies.
8. Payments & Billing
Payment terms are defined in individual agreements, proposals, invoices, or subscription arrangements.
Failure to pay may result in:
- Suspension of services
- Removal of hosted systems
- Termination of support or access
Unless otherwise stated, payments are non-refundable.
9. Confidentiality
We will take reasonable measures to protect confidential business information shared with us.
Both parties agree not to disclose confidential information except as necessary to perform services or as required by law.
10. Limitation of Liability
To the maximum extent permitted by law, CustomAI Studio shall not be liable for:
- Indirect or consequential damages
- Lost profits or revenue
- Data loss
- Business interruption
- Security incidents caused by third-party systems
- Decisions made based on AI-generated outputs
Our total liability shall not exceed the amount paid to us for services during the 3 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless CustomAI Studio, its owners, employees, contractors, and affiliates from claims, damages, liabilities, costs, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Misuse of AI-generated outputs
- Violation of applicable laws or third-party rights
12. Termination
We reserve the right to terminate or suspend services at any time for:
- Violation of these Terms
- Non-payment
- Abuse of services
- Illegal or harmful activity
Termination does not remove payment obligations already incurred.
13. No Warranties
Services are provided “as is” and “as available” without warranties of any kind, express or implied.
We disclaim all warranties including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Reliability or uninterrupted availability
14. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.
15. Changes to Terms
We may update these Terms periodically. Continued use of our website or services after changes constitutes acceptance of the updated Terms.
16. Contact Information
CustomAI Studio
Email: hello@customaistudio.io
Website: customaistudio.io