Latest Insights

Articles, whitepapers, and breakdowns from the field — unlocking
valuable insights on AI-native operations


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The Million-Dollar Mistake We Made With a $35 Billion Company

Six mistakes we made on a $35B enterprise engagement — and the lessons that now shape every partnership we run.

Author

Devin Kearns

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How We Build AI Systems, Start to Finish

The process we use to ship production AI systems, refined across 60+ deployments in 18 months.

Author

Devin Kearns

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The AI Layoff Wave Is Real. Here's What Happens Next.

Q1 2026 brought 80,000 tech layoffs — about half attributed to AI. Here's what comes next.

Author

Devin Kearns

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Your Data Doesn't Need to Be Clean. Here's What Actually Matters.

Stop waiting for clean data. Here's the bar your data actually needs to clear before deploying AI.

Author

Devin Kearns

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The ROI Math Behind AI Systems — When It Works, When It Doesn't, and Why Most Projects Plateau

When AI projects pay off, when they don't, and why most plateau before the returns compound.

Author

Devin Kearns

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How We Turned a Customer Support Cost Center Into a Revenue Engine — $200K/Month in Recovered Revenue

How we rebuilt a DTC operator's customer support flow into a $200K/month revenue engine.

Author

Devin Kearns

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What It Actually Means to Be AI Native — A First Principles Approach

Becoming AI native isn't about buying tools. It's about rebuilding how your business works from first principles.

Author

Devin Kearns

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What Actually Matters in AI Right Now — And What Doesn't

The signal-to-noise problem in AI today — and the few things mid-market operators should actually care about.

Author

Devin Kearns

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What an AI Native Company Actually Looks Like

75% of SMBs use AI. Only 15% have embedded it into operations. That gap is the whole story of this era.

Author

Devin Kearns

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Why Mid-Market Companies Are in the Best Position to Win in the AI Era

Why the 'AI is hard' narrative is wrong for $5M-$250M companies — and why you're best positioned to win.

Author

Devin Kearns

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